FREQUENTLY ASKED QUESTIONS
You can order our products directly from our website. Browse our catalog, select the products you want, add them to your cart, and complete the checkout process.
We accept payment by credit card, PayPal and bank transfer to ensure a convenient shopping experience. Full details are available during the payment process.
We offer fast and convenient shipping.
The cost for shipments under 3 kg are:
- €5.90 for Italy, excluding islands and Calabria region
- € 7.50 for areas excluded from the Italian territory
rates are inclusive of vat
Delivery times and costs vary depending on your location and the shipping options you choose. You will find all the information during checkout.
Your satisfaction is our priority. In case of damaged or wrong product, please contact us within 7 days of receipt.
We will be happy to assist you.
Currently, we only ship to Italy. However, we are exploring options to expand our coverage in the future.
You can contact our customer service department by e-mail at. chiarettastore@gmail.com .
We are available Monday through Friday, 9:00 am to 6:00 pm.
Of course, your satisfaction is important to us. For more information on return policies, please read our page on Returns and Refunds .
CONTACT US
Here you will find the fastest way to get in touch with us.
If you have any questions, comments, or need assistance, please feel free to reach out to us.